Support

Exceeding customer expectations Providing Full Lifecycle Service Guarantee
Free Technical Consultation

Free Technical Consultation

Free Sample Testing

Free Sample Testing

OEM & ODM Customized Design

OEM & ODM Customized Design

Services

Pre-sales service

Pre-sales service

Free Technical Consultation:
We recommend suitable battery models and configuration solutions based on customer scenarios.

Free Sample Testing:
We support free global sample testing.

OEM & ODM Customized Design:
We support the development of non-standard batteries (such as special voltage, capacity, or size requirements).

Logistics and Delivery

Logistics and Delivery

Freight Services:
We work with stable and reliable freight forwarding companies to provide you with convenient and cost-effective booking and transportation tracking services. We offer the best available routes, shipping schedules, and rates.

Export Packaging: 
IP67 protective wooden crates (moisture and rust-proof) with labeling that complies with the regulations of the destination country (such as China’s WEEE labeling).

After-Sales Service

After-Sales Service

Warranty Policy:
12-36 months (depending on product type).

Technical Support:
Online technical support; remote fault diagnosis and installation guidance; engineers on-site to resolve issues.

Recycling Plan:
Compliant with the EU Battery Directive and environmental regulations. 4

Training and Resources

Training and Resources

Training Services:
Training on operational safety standards and maintenance skills.

Document Repository:
Guides, product specifications, and other related documents for battery usage and maintenance.

Customize your battery product solution

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